Cookie Policy

Introduction

ClairDocs uses cookies and similar technologies to manage, protect, and improve our logistics services. This policy explains how and why these technologies are used and the choices you have regarding them. By continuing to use our services, you acknowledge your use of cookies as described herein.


Essential Cookies

These cookies are strictly necessary to provide you with services available through our platform and to use some of its features, such as access to secure areas. Because these cookies are strictly necessary to deliver the service, you cannot refuse them without impacting how our website functions.

Session identifiers, security tokens, and load balancing parameters fall under this category. They ensure that your shipping manifests and documentation remain private and accessible only to authorized personnel during your active session.


Performance and Analytics

We use these cookies to collect information about how visitors use the platform. This helps us understand which pages are most frequently visited and identify any technical errors that might occur. The data collected is aggregated and anonymized, focusing on global trade flow patterns and interface efficiency rather than individual user tracking.


Functionality Cookies

These cookies allow our platform to remember choices you make when you use the service, such as your preferred language, regional settings, notifications, or customized dashboard layouts. The purpose of these cookies is to provide you with a more personalized experience so that you don’t have to reset your preferences every time you visit ClairDocs.


Cookie Settings and Management

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by adjusting or amending your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted.

Most browsers allow you to see what cookies you have and delete them on an individual basis or block cookies from particular or all websites. Be aware that any preference you have set will be lost if you delete all cookies, including your preference to opt-out from cookies as this itself requires an opt-out cookie to have been set.


Changes to this Policy

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.


Contact Information

If you have any questions about our use of cookies or other technologies, please email our Data Privacy Office at privacy@clarixdoc.com or contact our logistics support team through the main platform interface.